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At Pacific Trust Mortgage, we prioritize the security and privacy of our users. This Security & Privacy Policy outlines how we collect, use, protect, and disclose personal information provided to us through our website. By using our website, you agree to the terms outlined in this policy.

  1. Information Collection:

We collect personal information from users when they voluntarily submit it through forms on our website. This information may include but is not limited to:

  • Name
  • Contact information (email address, phone number, address)
  • Financial information (income, assets, debts)
  • Social Security Number (SSN)
  • Employment information

We may also collect non-personal information such as browser type, operating system, and IP address for analytical purposes.

  1. Use of Information:

We use the information collected to:

  • Provide mortgage-related services
  • Verify identity and eligibility for mortgage products
  • Communicate with users
  • Improve our website and services
  • Comply with legal obligations
  1. Protection of Information:

We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and regular security audits.

  1. Disclosure of Information:

We may share personal information with third-party service providers who assist us in providing our services, such as credit bureaus, underwriters, and escrow companies. We do not sell or rent personal information to third parties for marketing purposes.

We may also disclose personal information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

  1. Cookies:

We use cookies and similar technologies to enhance user experience and track website usage. Users can control cookies through their browser settings, but disabling cookies may affect the functionality of the website.

  1. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage users to review the privacy policies of these websites before providing any personal information.

  1. Children’s Privacy:

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

  1. Changes to this Policy:

We reserve the right to update or change this Security & Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Users are encouraged to review this policy periodically for updates.

  1. Contact Us:

If you have any questions or concerns about this Security & Privacy Policy or our privacy practices, please contact us at [email protected]

By using our website, you acknowledge that you have read and understood this Security & Privacy Policy and agree to its terms.

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